Terms & Conditions

These Terms and Conditions set out the rules governing access to and use of the websites, mobile applications, retail environments, and all other digital or physical services operated by S. Rays, Inc., doing business as Shady Rays, including its subsidiaries and affiliated entities. Together, these offerings are referred to as the “Services” and include all products, content, and customer interactions associated with the brand.

By accessing or using any part of the Services, users confirm that they have read, understood, and agreed to comply with these Terms in full. If a user does not accept these conditions, they must discontinue use of the Services immediately. Continued use after updates or revisions are posted constitutes acceptance of the revised Terms.

Disputes arising from or relating to use of the Services are generally resolved through a structured dispute resolution process that may include informal negotiation, mediation, and binding individual arbitration. Users agree that disputes will not be brought as class actions or collective proceedings, and instead must be handled on an individual basis. Arbitration procedures, including opt-out options, are defined in detail within the applicable dispute resolution section.

The Services are intended for individuals who meet the legal age of majority in their jurisdiction, typically eighteen years or older. Access by individuals who do not meet applicable age requirements is not permitted.

Shady Rays reserves the right to modify, update, or replace these Terms at any time. Any changes take effect once published on the website and apply to all subsequent use of the Services. Users are encouraged to review the Terms periodically, as continued engagement with the Services indicates acceptance of any modifications.

Account registration may be required to access certain features. When creating an account, users must provide accurate and current information and are responsible for maintaining the confidentiality of their login credentials. Users are solely responsible for all activity conducted through their accounts and must notify the company immediately if unauthorized use or security breaches are suspected. Accounts that remain inactive for extended periods or are found to violate these Terms may be suspended or terminated at the company’s discretion.

All intellectual property rights in the Services, including but not limited to text, images, software, designs, trademarks, logos, and other materials, are owned by Shady Rays or its licensors and are protected by applicable copyright, trademark, patent, and other intellectual property laws. Users are granted a limited, non-transferable license to access and use the Services for personal, non-commercial purposes only. Any unauthorized copying, distribution, modification, or commercial exploitation of content is strictly prohibited.

The company complies with applicable copyright enforcement standards, including procedures for handling infringement claims under relevant intellectual property laws. Proper notifications of alleged infringement may be submitted through designated contact channels, and counter-notifications may be filed where applicable.

Users agree to use the Services only for lawful purposes and in accordance with all applicable regulations. Prohibited conduct includes unauthorized access attempts, introduction of malicious software, impersonation of others, interference with system functionality, and misuse of content or services. Any violation may result in restriction or termination of access, along with potential legal action.

Certain features, including messaging services, email updates, and SMS communications, may involve optional user consent. Users may opt in or out of these communications at any time, though standard carrier charges may apply for SMS services. Participation in promotional programs such as referrals is subject to eligibility requirements and additional terms.

Shady Rays reserves the right to monitor usage of the Services and take enforcement action when necessary, including suspension of accounts, cooperation with legal authorities, or other protective measures to ensure platform integrity and user safety.

Product availability, pricing, and descriptions are subject to change without notice. While efforts are made to ensure accuracy, errors may occur, and the company reserves the right to correct inaccuracies or cancel affected orders. Product representations such as images or colors may vary depending on display or production differences.

Prescription eyewear and related optical services are subject to additional requirements, including submission of valid prescriptions. Users are responsible for ensuring the accuracy of prescription information provided, and such orders are generally final once processed, subject to applicable policy exceptions.

The Services may include links to external websites operated by third parties. Shady Rays is not responsible for the content, accuracy, or practices of these external sites, and users access them at their own risk.

All Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. The company does not guarantee uninterrupted operation, error-free performance, or absolute security. To the fullest extent permitted by law, liability for damages arising from use of the Services is limited, and users agree that any claims will be capped accordingly.

Users agree to indemnify and hold harmless Shady Rays and its affiliates from any claims arising out of misuse of the Services or violation of these Terms.

Force majeure conditions, including natural disasters, technical failures, governmental actions, or other events beyond reasonable control, may impact service performance without liability to the company.

These Terms are governed by the laws of the applicable jurisdiction specified by the company, and any disputes not subject to arbitration will be resolved in designated courts. If any provision is found unenforceable, the remaining provisions will continue in effect.

These Terms constitute the full agreement between the user and Shady Rays regarding use of the Services and supersede any prior understandings. Additional policies relating to privacy, returns, warranties, and promotions are incorporated by reference and form part of the overall agreement framework.